Last updated: June 3, 2025
This Privacy Policy describes how Crosfit (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://crosfit.co.uk (the “Site”) or otherwise interact with our services (collectively, the “Services”).
Please read this Privacy Policy carefully to understand how your personal data is handled.
1. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The latest version will always be posted on our Site with the “Last updated” date above.
2. What Information We Collect
Information You Provide to Us:
- Name, address, phone number, and email
- Order and shipping details
- Account login credentials (if you register)
- Customer support messages and inquiries
Automatically Collected Information:
When you use the Site, we automatically collect:
- IP address
- Browser type and version
- Device data
- Pages visited and time spent
- Cookies and tracking data (see below)
We do not collect sensitive health or fitness information (e.g., workout history, injury status, medical records).
3. Use of Personal Information
We use your personal information to:
- Process and fulfill orders
- Manage your account and preferences
- Communicate with you (order updates, support)
- Send you marketing communications (if opted in)
- Improve and secure our Site
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies to:
- Operate and improve the Site
- Track Site usage and performance
- Enable shopping cart and checkout functionality
You can control cookie settings via your browser. Blocking cookies may affect site functionality. For more info on cookies used by WooCommerce and related plugins, please refer to their documentation.
5. Sharing Your Information
We may share your data with:
- Service providers (e.g., payment processors, shipping couriers)
- Analytics and marketing partners
- WooCommerce and third-party plugins used for functionality
- Legal authorities, where required by law
- In case of a business transfer (e.g., merger or sale)
We do not sell or share your personal data for profiling or targeted advertising without your explicit consent.
6. Data Security
While no system is completely secure, we implement appropriate technical and organizational safeguards to protect your personal information. If you believe your data has been compromised, contact us immediately.
7. Data Retention
We retain your information as long as necessary to:
- Provide the Services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
8. Your Rights (UK & GDPR Compliance)
Under UK and EU data protection laws, you have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Object to processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at:sales@crosfit.co.uk
9. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us for deletion.
10. International Transfers
Your data may be processed outside the UK or EEA where service providers are located. We use approved legal mechanisms such as Standard Contractual Clauses (SCCs) to protect your information in such cases.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Company Name: SAKHAWAT TRADES LTD
Company Number: 15933628
Address: 7 Slippery Gowt Lane Wyberton Boston PE21 7SQ United Kingdom
Email: sales@crosfit.co.uk
Phone: +44 7429134771
Contact Form: click here
Opening Hours:
Monday to Friday – 9:00 AM to 5:00 PM (GMT+1) Greenwich Mean Time (London)
Response Hours: Our customer service team typically responds within 24 hours from Monday to Friday
